How company scores are calculated
Every number on a company page can be checked against this page. Nothing is weighted by hand.
The score
A company's score is a weighted average of the Overall ratings in its published reviews, pulled toward the site-wide average until the company has enough reviews of its own. This is the standard “Bayesian average”; it exists so that a single 5-star review cannot put a company at the top of the list.
score = (n × avg + 5 × siteAvg) / (n + 5)
- n — the number of published reviews of the company
- avg — the mean Overall rating of those reviews
- siteAvg — the mean Overall rating across every published review on the site
- 5 — the prior weight: the company is treated as if it started with 5 average reviews
Example: three 5-star reviews with a site average of 3.5 give (3 × 5 + 5 × 3.5) / (3 + 5) = 4.1, not 5.0. With thirty such reviews the score is 4.8.
No score is shown until a company has at least 3 published reviews; the page shows the count instead.
Area averages (work environment, management, career, work-life balance, pay, benefits, remote work, tools, hiring, onboarding) are plain means of the reviews that rated that area, and each one is shown only once at least 3 reviews rated it — until then the page shows the vote count instead.
“Most often liked” and “most often could be better” count how many published reviews picked each statement, and show the top three; they appear together with the score, never below 3 reviews.
What gets published
- A review is ratings plus statements from a fixed list; there is nothing to write. That is what lets it be published the moment it is saved.
- One review per company per account. Editing replaces it in place.
- A review a moderator has taken down goes back to the queue when its author edits it, instead of straight back online.
- Anyone signed in can report a published review. A moderator then keeps it, asks the author for changes, or removes it.
- Readers never see who wrote a review. Moderators can see the account behind it, which is what makes moderation possible.
- Reviews written before 16 September 2026 had free text. Their ratings still count; their text is no longer shown.
What a review can say
- Your own experience, as ratings.
- Up to five things you liked and five that could be better, from a fixed list.
- No free text, no names, no claims: the list has none, so a review cannot carry them.
- Every review can be reported by any signed-in reader.