Distance Sales Agreement and Pre-contract Information

Version 2026-09

This agreement governs the online sale of the e-kariyerim Pro plan (the weekly job matching service) under Türkiye's Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

1. Parties

Seller: e-kariyerim — Address: Hamidiye Mahallesi, Ülkü Yolu Caddesi, 6903 Sokak No: 34, Edremit / Balıkesir, Türkiye. Phone: +90 266 265 45 99. E-mail: support@ekariyerim.com. Web: ekariyerim.com. Buyer: the consumer who purchases the service through e-kariyerim. The Buyer's details are the full name, billing address and phone number entered at checkout and the e-mail address of their e-kariyerim account; they are stored on the order and the invoice is issued with them.

2. Subject

The subject of this agreement is the sale and performance of the Pro plan (the weekly job matching service) that the Buyer orders electronically through e-kariyerim (ekariyerim.com), and the parties' rights and obligations under Türkiye's Consumer Protection Law No. 6502 and the Distance Contracts Regulation. This text also serves as the pre-contract information form required by Article 5 of the Regulation; by ticking the box on the checkout page the Buyer confirms having received it.

3. The service

The Pro plan is a service delivered digitally: every week, new postings on LinkedIn and kariyer.net are collected according to the job titles, location and remote-work preference the Buyer saved; if the Buyer separately consents, they are compared with the Buyer's CV and scored; and the Buyer is e-mailed when the list is ready. The scope and limits of the service (postings per week, source sites, scoring) are described on the "Weekly jobs" page of the help centre. Term: the monthly plan runs for one calendar month, the yearly plan for one calendar year. The period starts when the payment is confirmed, or at the end of a Pro period that is still running. There is no automatic renewal and no card is stored; nothing is charged at the end of the period. The service does not guarantee that postings will be found or that the Buyer will be hired; depending on the availability of the third-party sites, a week may bring few or no postings.

4. Price

The price is the amount shown in Turkish lira, VAT included, on the plan selection screen and the checkout page; there is no shipping, setup or other fee. The price at the time of the order is binding for that order; later price changes do not affect periods that have started. A receipt is e-mailed when the payment is confirmed; the invoice is issued with the details the Buyer entered.

5. Payment

Payment is taken in a single charge by credit or debit card through the infrastructure of PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş. Card details are entered on PayTR's secure payment page; they never reach the Seller and are never stored by the Seller. If the bank does not approve the transaction, no order is created and nothing is charged. Card disputes (chargebacks) are handled between the Buyer's bank and PayTR.

6. Performance

The service is performed electronically; there is no separate delivery. The Pro plan is switched on in the Buyer's account as soon as PayTR confirms the payment, and the first list of postings is prepared on the following Monday. If the bank's confirmation arrives late, the service starts when it arrives and runs for the full term. By ticking the box on the checkout page the Buyer expressly consents to the service starting before the withdrawal period ends.

7. Right of withdrawal

Under Article 15 of the Distance Contracts Regulation, the statutory right of withdrawal does not apply to services performed instantly in an electronic environment and started, with the consumer's consent, before the withdrawal period ends; the Buyer gives that consent on the checkout page. Nevertheless, the Seller grants the Buyer the following contractual right: within 7 (seven) days of the payment date the Buyer may withdraw from the agreement without giving any reason; the whole amount paid is refunded and the Pro period ends. The right is exercised from within the app (Settings › Plan and payments › "Request a refund") or by e-mailing support@ekariyerim.com with the order number.

8. Cancellation and refunds

After the seven days the Buyer may still request a refund; in that case the time used is deducted: the refund is the share of the amount paid that corresponds to the remaining days of the period, and the Pro period ends with the refund. Requests are decided within 3 business days at the latest and the outcome is e-mailed to the Buyer. An approved refund is made only through PayTR, to the card the payment was made with; depending on the bank it appears within 3–10 business days. The details are on the Cancellation and Refund Policy page, which forms an integral part of this agreement.

9. Obligations of the parties

The Seller undertakes to provide the service for the term as described in this agreement and the help centre; to process the Buyer's personal data in line with the Privacy Policy; and to answer refund requests within the stated time. Short interruptions from planned maintenance or from the third-party sites do not mean the service was not performed; if, for a reason attributable to the Seller, the service is not provided at all for more than a week, the Buyer may ask for the share of the price that corresponds to that time. The Buyer undertakes to protect the sign-in details of the account; to give correct billing details at checkout; to use the service only for their own job search and in line with the Terms of Use; and not to copy the posting data in bulk or pass it on to third parties. In case of a serious breach of the Terms of Use the Seller may end the service; whether the share of the price for the remaining time is refunded then depends on the nature of the breach.

10. Disputes

This agreement is governed by Turkish law. Disputes within the monetary limits announced each year by the Ministry of Trade are heard by the Consumer Arbitration Committees of the Buyer's place of residence or the Seller's place of business; disputes above those limits by the Consumer Courts. The Buyer may first raise any complaint or objection at support@ekariyerim.com; the Seller answers within 3 business days at the latest.

11. Entry into force

By ticking the box on the checkout page the Buyer declares having read, understood and accepted this agreement and the pre-contract information form. The agreement is concluded when PayTR confirms the payment and remains in force for the Pro period. The version of the agreement and the time of acceptance are stored on the order; the Buyer can reach the text on this page at any time. Later versions do not affect periods that have started.